This policy explains what personal information we collect and how we use it.
Information we collect
When you place an order or contact us, we may collect your name, email address, shipping address, phone number, and order details. If you use PayPal, PayPal may share your billing and shipping information with us as needed to complete the order.
We also collect basic technical information such as IP address, browser type, and pages visited on our site. This helps us understand how visitors use the website.
How we use your information
We use your personal information to process and ship orders, respond to customer service requests, and comply with legal requirements. We may also send you order updates by email.
We do not sell your personal information to third parties.
We may share your information with service providers who help us operate the site, such as payment processors, shipping carriers, and email service providers. These providers only receive the information needed to perform their specific function.
Cookies and tracking
Our site uses cookies and similar technologies for basic functionality and analytics. We may use Google Analytics to understand site traffic. You can disable cookies in your browser, but some parts of the site may not work correctly.
Your rights
If you are located in the European Union, you have certain rights under the GDPR, including the right to access, correct, or delete your personal data. If you are a California resident, you have similar rights under the CCPA. To exercise any of these rights, contact us at info@lakesidemall.sbs.
We will respond to privacy requests within a reasonable time and in accordance with applicable law.
Data retention
We keep order records for as long as needed to process returns, handle customer service issues, and meet tax or legal obligations. After that, personal information is deleted or anonymized.